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Business doesn’t stop at the office, nor does TalkSwitch. Call cascade can forward calls to mobile phones or route unanswered calls to voicemail, ensuring calls are answered with intelligence. DISA, call back, and voicemail notification keep you connected when out of the office. Voicemails can be forwarded to e-mail for unified communications.

Call Cascade	Each extension can be set up with a series of up to three alternative forwarding options. Separate call cascade sequences can be defined for no answer, busy and do not disturb at the extension.

Call Pick-Up	Extensions can answer calls ringing at a specific extension or any extension.

Call Screening	Callers are asked to identify themselves before a call is connected when Call Screening is enabled on an extension. The caller's identity is relayed to the extension, which has the option to accept or reject the call.

Call Waiting	If an extension is on a call and there is another call, the extension will hear a call waiting tone and may answer the new call by placing the original call on hold.

Caller Identity Routing	Incoming calls can be routed based on their caller identity information Requires caller identity service from the service provider.

Distinctive Ring Detection	Distinctive ringing is a telephone company service that allows multiple telephone numbers to be used over the same telephone line, each with different ring patterns. TalkSwitch supports distinctive ring detection on telephone lines and can provide separate call handling based on the detected ringing pattern. Use of telephone company distinctive ring based services must be arranged with the local telephone company. Some telephone companies do not provide this service.

Intercom	Extensions can make calls to other extensions.

Intercom On-hook	A call can be made to TalkSwitch telephone set that will be heard over the speaker without it going off-hook to answer the call.

Public Address	Extensions can make announcements over an external public address (PA) system

Speed Dial	Frequently dialed telephone numbers can programmed into the system. Extensions can dial an abbreviated code to a speed-dial list, instead of dialing the full telephone number.

Speed Dial Name Tagging	Caller identity names can be assigned to incoming calls when their caller identity number matches entries in the speed-dial directory.

Voicemail to E-mail	A voicemail message can be forwarded to e-mail as a ".wav" file attachment. Voicemail messages can be deleted from e-mail. TalkSwitch requires access to a POP3 mail server for voicemail to email.

Voicemail Message Waiting Indication	The arrival of new voicemails can be signaled with a visual message indicator at the extension telephone set. New voicemails at shared voice mailboxes can be indicated to set of extensions. Stuttered dial tone is also provided for sets without message waiting indicators. Analogue telephone sets must have a message-waiting indicator driven by FSK (CLID) messaging.

Voicemail Notification	TalkSwitch can notify users when a voicemail message has been received. Notification can be sent by e-mail, telephone call or pager message. When notified by a telephone call, the system offers the option of listening to the voicemail.

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