ICON Support – support for business phone systems, VoiP solutions and DECT phones

Welcome to ICON Support
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DECT Handset Return
Read our returns policy. Carry out the basic tests as described on the returns form. Request a returns number by completing and submitting the returns form (see note) On receipt of the returns number send the handset to the address provided.
Training
We run comprehensive training courses on our products. It is part of our dealer requirement that our accredited partners have trained staff who have attended these courses.
KIRK DECT Telephone Support
DECT certified installers Telephone support is provided without condition for all certified installers. Non DECT certified installers If you are not registered as a DECT certified installer you will not recieve priority support. To find out how to arrange telephone support click here.
Advanced Replacement Hardware Warranty
Advanced Replacement Hardware Warranty (ARHW) offers dealers a means to provide customers with rapid resumption of service in the event of a hardware failure without a dealer needing to invest in holding replacement stock.