Polycom Open Application Interface Gateway

The Open Application Interface (OAI) allows third-party applications to communicate directly with SpectraLink handsets.

The OAI provides the third-party application with access to the handset’s status and control features including display, keypad, icons and ringer.

Using third party applications users can retrieve and respond to information using their SpectraLink handsets. 

Third party application interoperability

Polycom verifies interoperability with applications developed using the OAI protocol through the SpectraLink Certified Messaging Application (SCMA) program. 

Selected Fusion messaging solutions can integrate with KIRK DECT & SpectraLink Wi-Fi wireless telephone systems, to produce communications systems of unrivaled capabilities and have been developed by a vendor which has achieved SCMA certification.

Scalability

The OAI Gateway is available in 6 different capacity levels - 64, 128, 256, 512, 1024 and 2048 user capacities - and can be scaled up beyond this if required.

Typical uses of the OAI

Text Messaging Receive text messages while on a voice call. Integrate with email, scheduling, or paging systems.
Voice Response Respond to text messages by initiating a call on the SpectraLink Telephone to call co-workers, managers, doctors or customers.
Data Access Direct access to timely database information such as inventory status, price quotes or class schedules directly.
Instant Group Messaging Send text messages to a group of handsets or share information with several users.
Message Escalation Escalate critical text messages manually or automatically. Manually forwarded to users or automatically forwarded.
Remote Control Use SpectraLink Telephones as remote control devices: turn lights on or off, cancel alarms, reset the temperature on air conditioning units.

 

   
   

 

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