The benefits of KIRK DECT in motor dealerships
A KIRK solution provides the flexibility to take calls and move around the dealership premises. Not having this can work against achieving customer service, sales and productivity goals. Not being able to contact staff slows down the work of a dealership and makes it difficult for a customer to contact a sales person to complete a deal or make a follow up enquiry. These problems are exacerbated in multi site dealerships where inter site calls are common. Colleagues at other sites may be away from their desks when the call is made. Staff are busy but are not working efficiently. |
 |
A KIRK DECT mobility solution allows staff to roam and still be available to take calls. They can leave their desk whilst holding a conversation with a customer in order to check a vehicles details, get information from an information stand, or visit another department to find the information needed by the customer.
Learn how a KIRK DECT solution helped a dealership to achieve its customer service goals here.
Service bay productivity
A KIRK solution can be deployed with handsets suitable for use in the service bay environment.
A KIRK solution provides the dealership with the option to change the work process in the service bay and get improvements in productivity and profit margin. In cases were the manufacturer provides an on-line diagnostic resource the service technician can contact the advise from the car take instructions from the advisors and carry them out while constantly giving feedback on the results.
Learn how a KIRK DECT solution helped a dealership improve work practice and productivity in the service bay here.
Handsets for car dealerships
KIRK handsets are designed and built for use in the workplace. They are extremely durable unlike consumer-grade phone designs. There are styles which are suited to use by showroom, service bay and stores staff. All handsets are designed to stand up to handling and models are available that can withstand water spilled on them and still continue to function. This makes them ideal for a car dealership where they will be in constant use and likely to be used in the showroom as well as in the service bay. The KIRK handsets are supported with a range of accessories. A belt clip and safety line enable staff to remain hands free to do their job whilst securely carrying the handset with them. Some handsets come equipped with a headset jack and/or Bluetooth. |
 |
Inclusive coverage
A KIRK DECT mobility solution provides reliable high quality telephone coverage in most areas of a car dealership and will be specified for your site giving you the coverage, number of users, and functionality you want. The solution can be planned to provide coverage in the,
- Showroom
- Parts Department
- Workshop
- Offices
- Outside sales area
- Storage and valet area
