V Glossary : Telephony, VoIP and other terms

 

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Click on a letter to look up terms in the online glossary

 

 

Voicemail provides an answering service for each member of staff.

It allows callers to leave voice messages in individual mailboxes when people are away from their desks or engaged on another call. 

Visual Voicemail adds a visual aspect to phone voicemail.

Voicemail is a common feature of most telephone systems these days and is included as standard in the following business phone system solutions.

TeleVantage

Wave IP

 
See IP PBX.
 

VoIP is a technology for transmitting telephone calls over IP networks. 

VoIP solutions eliminate the need for separate voice and data networks.  Adopting a Voice over IP telephony solution can deliver company benefits such as,

  • better communication between offices and remote locations,
  • the ability to introduce new network applications
  • significant cost savings through more effective use of the company's network.

For examples of IP PBX VoIP solutions see,

TeleVantage.

Wave IP

TalkSwitch

Xcelerator

 

KIRK 5020 & 5040 handsetsCombining VoIP with wireless to create a wireless telephone system for offices is an emerging market segment.  There are two technology solutions one based on Wi-Fi and one based on DECT.  

The Wi-Fi solution is often referred to as Voice over Wi-Fi (VoWi-Fi). 

A DECT VoIP solution uses DECT wireless technology for the wireless link.  DECT VoIP solutions offer quality and cost advantages over the Wi-Fi solution.  The leading DECT IP solutions are the Polycom KIRK DECT IP solutions.

For more information  see,

KIRK on-site mobility solutions

KIRK IP DECT versus Wi-Fi VoWIP

 

ViewPoint is the users interface to the features of a Wave telephone solution.

It is available to all Wave IP users without additional cost.   More than 100,000 users worldwide rely on ViewPoint everyday.

Viewpoint offers breakthrough simplicity by presenting a range of productivity tools — desktop call management, unified messaging, visual voicemail, call recording, and presence management — in a remarkably simple and intuitive desktop interface.

ViewPoint, helps organisations of all sizes simplify communications and increases employee productivity by streamlining and enhancing communications with  partners and colleagues.

The IP PBX VoIP solutions which use Viewpoint include,

TeleVantage.

Wave IP


Visual Voicemail adds a visual aspect to phone voicemail by for example allowing users to view a list of audio voicemail entries or even read transcripts of the voicemail as text.

Visual Voicemail is a feature of Vertical Communications award winning Viewpoint.  This desktop call control software is a powerful application which enables point and click call control, visual voicemail and presence management.

See the IP PBX VoIP solutions which support Visual Voicemail

TeleVantage.

Wave IP

Visual Voicemail screen shot


VoIP (Voice over IP) is voice transmission using Internet Protocol to create digital packets distributed over the Internet.

VoIP can be less expensive than voice transmission using standard analog packets over POTS (Plain Old Telephone Service).


VPN (Virtual Private Network) is a technology solution which increases the security of information transferred over the Internet.

VPN can work with either wired or wireless networks, as well as with dial-up connections over POTS.

VPN creates a private encrypted tunnel from the end user's computer, through the local wireless network, through the Internet, all the way to the corporate servers and database.

   

 

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Click on a letter to look up terms in the online glossary

 

 

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