U Glossary : Telephony, VoIP and other terms
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Click on a letter to look up terms in the online glossary
| Unified Communications |
The elements/functions of UC solution cover a range of capabilities -- not all of which are in every vendor’s portfolio, and not all of the functions and features will be appropriate for every enterprise. The majority of UC solutions include:
UC products include, |
All message types can be viewed, replied to, saved or deleted in the same in-box using a message management system such as Microsoft Outlook or Lotus Notes. Your contacts and all communications with them, whether by telephone, fax, SMS, direct e-mail, website response or personal visit, are integrated into one record. For more information see.
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Unified Communications (UC) is not a single product. It is a number of products
integrated to create a customer solution. 
Unified Messaging systems provide a centralised mailbox for all email, voice, SMS, Telex and fax messages.
