I Telephony and VoIP terms

I Glossary : Telephony, VoIP and other terms

Click on a letter to look up terms in the online glossary

ICON	“Independent Computer Owners Network PLC” or ICON for short has more than 15 years of trading experience in the supply and support of communications based applications. Today it is a leading UK distributor of Vertical IP-PBX solutions, Polycom KIRK DECT mobility solutions, TalkSwitch a small business analogue/IP- PBX, the unified messaging solution from MESSAGEmanager and uMobility the fixed mobile convergence solution for large and small business. Learn more about ICON.

IP	Internet Protocol (IP) - An open protocol (language) for networking by which data is sent across the Internet and LANs from one computer to another. IP uses packet switching techniques to send data in small chunks (packets).

IP DECT	Refers to a DECT cordless phone system such as provided by KIRK which connects into a VoIP solution such as the IP PBX TeleVantage. See KIRK IP DECT wireless servers.

IP PBX	An IP PBX is a customer premises business phone system that manages telephones throughout the enterprise and acts as a gateway to both voice and data networks. An IP PBX allows you to place calls using a network instead of standard telephone infrastructure. Telephones can be connected to the IP PBX via the network and calls can be routed via the network instead of the standard public switched telephone network. See the IP PBX solutions TeleVantage. Wave TalkSwitch Xcelerator

IP Telephony	Internet Protocol (IP) Telephony is the transmission of voice signals over the Internet, wide area network (WAN), or local area network (LAN). IP Telephony uses voice over IP to break down voice transmissions into packets of data and transmitting them across a network. Eliminates the need for separate voice and data networks by converging voice and data traffic on one network. See the IP PBX solutions TeleVantage. Wave TalkSwitch Xcelerator

IVR - Interactive Voice Response	Interactive Voice Response (IVR) systems automate routine transactions, such as requests for literature or information by using voice recognition or phone keypad operations. IVR is a computer telephony application which presents an audio menu to the caller, then accepts a combination of voice telephone input and/or touch-tone keypad selection and provides responses in the form of voice prompts, fax, call back, email or other media. IVR is usually a component of a larger application that almost always includes database access. Common IVR applications include: bank, credit card and stock account balances and transfers, surveys and pools. See the IP PBX solutions TeleVantage. Wave TalkSwitch

IP address	An IP (Internet Protocol) address is a 32-bit number that identifies each sender or receiver of information that is sent across the Internet. An IP address has two parts: an identifier of a particular network on the Internet and an identifier of the particular device within that network. For more information see Internet protocol

IP-rated	An IP ( International Protection , sometimes also interpreted as Ingress Protection) rating is used to rate an electrical product on the level of protection its enclosure provides. An IP rating consists of two numbers. The first shows the level of protection against solids; the second shows the level of protection against liquids. The IP rating was developed by the European Committee for Electrotechnical Standardisation (CENELEC). For more information see IP Codes

IP64	International Protection 64 Dust protection - Dust-tight. No ingress of dust. Water protection - Water splashed against the enclosure from any direction shall have no harmful effects. For more information see IP-rated IP Codes

IP54	International Protection 54 Dust protection - Ingress of dust is not totally prevented, but dust shall not penetrate in a quantity to interfere with satisfactory operation of the apparatus or to impair safety. Water protection - Water splashed against the enclosure from any direction shall have no harmful effects. For more information see IP-rated IP Codes

ISDN	Integrated services digital network (ISDN) This is a set of communications standards enabling traditional telephone lines to carry voice, digital network services, and video. Prior to ISDN, the phone system was viewed as a way to transport voice, with some special services available for data. The key feature of the ISDN is that it integrates speech and data on the same lines, adding features that were not available in the classic telephone system. There are several kinds of access interfaces to ISDN defined as basic rate interface (BRI), primary rate interface (PRI) and broadband ISDN (B-ISDN). ISDN is a circuit-switched telephone network system, which also provides access to packet switched networks, designed to allow digital transmission of voice and data over ordinary telephone copper wires, resulting in better voice quality than an analog phone.

IP Phone	A telephone that converts voice into IP packets and vice versa for voice over IP (VoIP) telephone service. The term usually refers to a telephone with built-in IP signaling protocols such as H.323 or SIP that is used in conjunction with an IP PBX in an enterprise. Physically, an IP or VoIP phone handset resembles a traditional hard wired handset. An IP phone can be connected directly to an internet connection and allows the user to take advantage of VoIP technology without involving a personal computer. An IP phone could be connected to an internet connection in a home office or remote office.

Click on a letter to look up terms in the online glossary