B Glossary : Telephony, VoIP and other terms

 

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Click on a letter to look up terms in the online glossary

 

   

Bluetooth Wireless Technology is a technology specification for linking portable computers, personal digital assistants (PDAs) and mobile phones for short-range transmission of voice and data without the need for cables or wires. 

Bluetooth is a frequency-hopping technology in the 2.4 GHz frequency spectrum, with a range of up to 30 feet and up to 11Mbps raw data throughput.

Handsets which offer a Bluetooth option include:

KIRK 5040 handset for the KIRK mobility solutions

TS-550i handset for the TalkSwitch telephone solution

Edge700 handset for the Wave telephone solution

   

The business phone system, which is the backbone of a firm’s telecommunications network, is changing.
Internet Protocol or IP telephony is a cost-reducing replacement for Public Switched Telephone Network (PSTN) phone systems.

An IP telephony system integrates with computer applications resulting in call management assets that greatly improve call handling and messaging, enabling superior customer service. Examples include

  • integrated voice mail and e-mail
  • a graphical user interface for telephony functions
  • enhanced call centre and contact centre features

Telephone soutions which use VoIP include:

TeleVantage

Wave

TalkSwitch

 

BRI - Basic Rate Interface

BRI is a type of access interface to ISDN.  There are several kinds of access interfaces to ISDN defined as basic rate interface (BRI), primary rate interface (PRI) and broadband ISDN (B-ISDN).

BRI is a low capacity service intended for residential and small business applications.

PRI is the high capacity service. PRI was developed specifically for industrial or high capacity users.

The BRI ISDN service is commonly installed for residential or small business service in many countries.

 

In computer and technology terminology, "production grade" or "business grade" are phrases that are used to describe more robust and rugged hardware and software that is designed for intensive business and enterprise environments.

This is in contrast to consumer grade equipment, which is designed to be used less frequently, is less robust and which often does not offer the range of functionality or features found in a business or production grade solution.

KIRK mobility solutions are business grade solutions which out perform the consumer grade DECT or wireless handsets designed for use in the home.  More information

   

 

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