TeleVantage is a software based business phone system. It runs on off the shelf hardware and offers a range of customisable features, a windows based interface and reliability and scalability at an affordable cost.
A TeleVantage solution,
A TeleVantage solution offers full and optional call recording, call logging, a call centre, and seamless integration with business software applications. It is designed for small and medium-sized businesses, branch offices and call centres and has proven its value across many industries.
Feature rich telephone system
TeleVantage combines the functionality of a custom PBX/IP-PBX with a range of computer telephony applications. It delivers this at a lower cost per feature than functionally comparable business phone systems. Supported applications include
- Call centre (optional)
- Call recording
- Voice mail
TeleVantage offers the option of using either a handset based verbal menu or ViewPoint to access the systems features and manage calls and voicemail.
TeleVantage allows seamless integration with most software packages and integrates with mail products like Microsoft Outlook, Exchange, and Lotus Notes and with CRM applications such as Outlook, ACT!, Goldmine, and Microsoft CRM.
Traditional and IP telephony
TeleVantage can operate as a traditional PBX, an IP PBX, or as a combination of both. The same feature set and capabilities are available whatever solution is used.
Useful page links
|Video feature tour and demo||ViewPoint|
|Call statistics||Call centre capability|
|Specification & feature summary||Benefits and migration to IP|