Welcome to ICON Support

  

WebInteractive Assistance
If the ICON support Engineer has asked you to setup a WebInteractive session, please click on the button opposite. Please make sure that Pop-ups are enabled in your browser.

Get Interactive Help here

DECT Handset Return		  
  1. Read our returns policy.
  2. Carry out the basic tests as described on the returns form.
  3. Request a returns number by completing and submitting the returns form (see note)
  4. On receipt of the returns number send the handset to the address provided.

Request a Return

Training		  

We run comprehensive training courses on our products. It is part of our dealer requirement that our accredited partners have trained staff who have attended these courses.

Request training brochure

KIRK DECT Telephone Support 		 

DECT certified installers

Telephone support is provided without condition for all certified installers. 
Non DECT certified installers

If you are not registered as a DECT certified installer you will not recieve priority support.  To find out how to arrange telephone support click  here.

Advanced Replacement Hardware Warranty 		 

Advanced Replacement Hardware Warranty (ARHW) offers dealers a means to provide customers with rapid resumption of service in the event of a hardware failure without a dealer needing to invest in holding replacement stock. 

 Advanced replacement hardware warranty

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