Advanced Replacement Hardware Warranty
Handset Extended Warranty
Advanced Replacement Hardware Warranty (ARHW) and Handset Extended Warranty (HEW) are replacement services for selected hardware components. ARHW and HEW enables Channel Partners to provide their customers with a rapid resumption of service in the event of a hardware failure. |
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Without ARHW or HEW
The repair/replacement of a faulty component might take several days or weeks. During this time the customer would be left without service.
With ARHW or HEW
Customers can be offered fast replacement of faulty parts and a swift resumption of service without the Channel Partner needing to invest in holding replacement stock.
ARHW or HEW ?
HEW is a warranty service for handsets only. ARHW cannot be taken out on a handset. ARHW and HEW are available on the components listed in the table below.
Examples of hardware components suitable for ARHW and HEW |
ARHW |
HEW (note 1) |
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KIRK DECT |
Base stations Repeaters Servers |
KIRK handsets |
Wave |
Hardware |
Handsets |
MESSAGEmanager & Faxination |
Fax cards GSM modems Telex devices |
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Other products |
Call for details |
| How it works | General conditions | How to claim |
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