Global Routing
MESSAGEmanager Global Routing provides:
- Least cost routing,
- Load sharing
- Redundancy & fallback
for MESSAGEmanager Communications Server FAX applications.
MESSAGEmanager Global Routing is provided as an option for the MESSAGEmanager unified messaging solution. To learn more about the complete MESSAGEmanager unified message solution and its capabilities see here.
Why you need Global Routing?
Cost reduction: You can dramatically reduce the cost of fax calls by using the Internet or WAN connections to route calls to a Server able to deliver the message to the final destination at a lower cost.
Multiple server investment management: With multiple Servers on your network, you can maximise your Communications Server investment by balancing the workload across all available Servers.
How it works...
Each FAX Server maintains in the performance statistics such items as the number of fax lines, dialing rules and call costs, the number of messages waiting to be converted and/or sent for each priority, average conversion and transmission rates etc. These are then used to...
Least cost routing & load sharing: When a Client application such as Lotus Notes, Microsoft Exchange or SAP is ready to submit a message for transmission, Global Routing calculates for each server the likely time and cost to send the message, and then sorts the servers in ascending order for presentation to the MESSAGEmanager client(s) which then submits the message to the most appropriate server.
Redundancy & fallback: If one of the Servers in a Global Routing Group fails, then it is not included in the list of available servers for submission. Should a FAX Server fail, client applications are switched to an alternative server. When the Server is back up, client applications use it again. Users can check on the progress of their messages with the Queue Manager, which simultaneously displays all messages on all Server queues.
