Professional KIRK DECT Versus High Street DECT

Polycom KIRK handsets are tested for use in the workplace against independent third party tests and are thus extremely durable unlike consumer-grade phone designs.

Choosing a DECT solution - the issues

When an organisation wants to provide workplace mobility for an employee a high street DECT telephone is often the first option it considers.  It will typically;

The issues of productivity, coverage and stability are often not considered until after the high street DECT solution has been installed.  It is then that the experience of using the high street DECT equipment highlights its limitations and it becomes apparent that;

 

  • Interference between multiple DECT systems can create service problems
  • These service problems can impair productivity rather than increase it
  • The coverage does not extend into the key work areas

In contrast a professional KIRK DECT solution provides a stable quality of service, the potential for greater productivity, and will be specified to provide a coverage which matches exactly that required.

KIRK DECT solutions are scalable add-on solutions which are customised to the individual customer.  Moreover, a KIRK solution will be professionally specified and installed and can be used to deliver more than simple handset functionality.

A company's experience of using high street DECT telephones in its business and its reasons for changing to a profesional KIRK DECT solution can be read here.

The  KIRK5020  DECT Handset for business phone systems

KIRK 5020 handset

The difference

The important differences between a typical high street DECT telephone and a KIRK DECT solution are described below.

   
Professional KIRK DECT
 

High street DECT

(Typical performance)

         

Simultaneous calls

 

Scalable to 1500

(Depending on system)

 

One

(max)

   


Talk time
  20 Hours   10 Hours
   


Stand by time
  200 Hours   100 Hours
   


Coverage/Range
  Coverage planned for the site   Limited
   


Robustness

 

Handsets built for

constant use in the work place.

 

Handsets built for

occasional use in the home

   


Reliability
  Built and tested to industrial usage standards of reliability   Reliability suited for home use
   


Choice

 

Designs range from styles suited for office handsets to those for hazardous environments

 

Handset styles designed for home use

   


Stability
 

Specified for the work place

to provide a stable quality of service

 

Multiple base stations can interfere and cause system instability

   


Functionality
  Adds optional functionality   Can not add functionality
   


No of handsets
 

Scalable to 1500

(Depending on system)

 

Max 5

(typical)

   


Integration with PBX
  Analogue, ISDN, IP interface options   Analogue
   


Compatibility with VoIP
 

Can be installed on compatible VoIP

telephone systems and offers an alternative to using voice over Wi-Fi

  Not compatible

Adding functionality with a KIRK solution

A professional KIRK DECT system can deliver more than handset functionality for voice calls. It can;

Professionally specified and installed

A KIRK DECT system will be specified and planned for the customer’s workplace.  A survey of signal strength and usage is the key to the design of the solution which will provide a high quality of service in doors and out and is able to handle the expected number of simultaneous calls.

Useful page links

   
Read about a customers experience of using a high street DECT telephone in its business.
   

 

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