Green ICON
ICON recognises that our work may have a direct or indirect effect on the local, regional and global  environment.

We are committed to reducing any harmful effects on the environment and promoting the understanding of sustainability in its broadest context.

ICON follows a paperless office policy.  Documents and faxes are circulated, read and managed electronically (we don't own a photocopier). This not only improves our communication processes but also reduces our environmental impact.

We continue our paperless office policy into our marketing processes. ICON literature is offered to customers in electronic form although when requested we can provide printed brochures on demand. In addition most of our communication with our customer community is completed electronically.

We re-use all packaging.  When we send goods out we do so using boxes and packaging in which goods have been received by us. Any unsuitable packaging is recycled.

All plastic bottles, cans, cardboard, and paper (sensitive correspondence is shredded) is sent to our local recycling centre. As a service to our resellers we offer to dispose of handsets and batteries.  see note 2.

All our account managers and other non office essential staff have been provided with home office communications and IT resources. This allows them to work from home whenever possible and thereby reduce their personnel carbon footprint. 

We deliver support using web assistance avoiding the need for travel as well as improving our service response.

We make extensive use of phone conferencing using multiparty conferencing to avoid travel by our staff, partners and customers. Naturally TeleVantage is used to achieve this.